Customer Service & Sales

 

 

 

Learn the foundational skills required to provide superior customer service in retail and office environments.

 

Over the course of two full days, students will learn what it takes to provide superior customer service. Topics covered include understanding the customer life cycle, developing effective strategies for engagement, assessing needs, and closing sales. This course is perfect for someone interested in or currently working in a customer-facing role, whether in a retail setting or another industry.

 

 

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Please note, completing this form demonstrates your interest in Takoda, but this is not official documentation for program registration. Once we receive this interest form, we will follow-up with next steps for registration and enrollment.